Frequently Asked Questions

Dental Questions

When should I take my child for their first pediatric dental check-up?

The Academy of Pediatrics recommends that in order to prevent dental problems, your child should see a pediatric dentist when the first tooth appears, or no later than his/her first birthday.

What should I do if my child has a severe toothache?

To help relieve your child´s toothache, thoroughly clean the area around the sore tooth. Then rinse the child´s mouth vigorously with warm salt water, or use dental floss to dislodge trapped food or debris. Apply a cold compress to reduce any swelling. See your child´s pediatric dentist as soon possible.

Does hellosmile accept Insurance? Medicaid? Healthplex? DentaQuest? PPO? HMO? Union?

At hellosmile we are committed to seeing all children. We do accept most insurances including Medicaid. Unfortunately, there are many insurance companies that have closed pediatric dental insurance panels and have not accepted hellosmile on their panel. But, don’t let that stop you from having a pediatric dental experience your child will love. Call one of our Pediatric Insurance Specialists and they can help you navigate any scenario to make sure your child is seen.

What if I currently do not have Insurance?

No Dental Insurance? No Problem. At hellosmile our mission is to provide beautifully designed, affordable, convenient health care to all children. If you do not have insurance call our office and one of our Member Coordinators can help you with an appointment.

Why visit the pediatric dentist twice a year when my child has never had a cavity?

Regular visits to the pediatric dentist helps keep your child cavity free. Teeth cleanings remove buildup that is not easily removed by simple brushing and may irritate gums and cause decay. Fluoride treatments renew the content in the enamel and helps strengthen your child’s teeth. Proper dental hygiene improves your child’s teeth and gums and overall health.

Is fluoride safe and how do I know if my child is getting enough?

Fluoride is safe. At hellosmile we take your child’s health seriously that is why we educate all parents on the risks and benefits of fluoride and where fluoride is found in your drinking water.

Are dental X-rays safe for my child?

Dental x-rays are safe and pose very minimal risks. Preventative measures are used to minimize these risks with the use of a lead apron and digital radiography. All of our offices use state of the art digital x-ray machines that have minimal exposure. In addition we use monitors to gauge the exposure of radiation throughout all hellosmile clinics.

Insurance Questions

Orthodontic Questions

Who is an orthodontist?

An orthodontist is a dental specialist who has received two to three years of additional training and experience. Your orthodontist is able to straighten teeth, correct misaligned jaw structure, and improve the function of your smile.

Q: Why is orthodontics important?

An attractive smile and improved self-image is just one of the benefits of orthodontic treatment. Without treatment, orthodontic problems can lead to tooth decay, gum disease, bone destruction, chewing and digestive difficulties, speech impairments, tooth loss and other dental injuries.

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